Shipping Policy
Shipping Costs
We pay the shipping costs for each order. All our products are delivered to your home free of charge. In addition, there is no minimum order quantity. Therefore, delivery times may be slightly longer than what you are used to.
Shipping Time
Once an order is placed, we need 1 - 3 business days to process the order. During the week it takes one business day, but if you order on a Friday night or weekend, it may take a little longer.
Once your order is processed, it is shipped and delivery takes an average of 7 - 14 business days. We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please do not hesitate to contact our customer service team. Below we explain how your order is processed and delivered.
Canceling An Order
Once an order is placed, it is immediately prepared for shipment by our automated systems. Therefore, unfortunately, it is not possible to cancel a completed order. If you have concerns about the product you receive, we offer a hassle-free return process. You have the right to return your order within 30 days of receipt and receive a full refund.
Origin Of The Products
At Casa Wellington, we work with a global network of suppliers, including many from China, to bring you quality products at competitive prices. We understand that you may wonder about the origin of our products, but we assure you that we follow strict international standards. Each product is carefully inspected and tested before shipping, and we only work with reliable manufacturers who strive for excellent quality. Our goal is to offer you the finest products you can't just find in stores, at the best price. Your satisfaction and peace of mind are our top priority.
We pay the shipping costs for each order. All our products are delivered to your home free of charge. In addition, there is no minimum order quantity. Therefore, delivery times may be slightly longer than what you are used to.
Shipping Time
Once an order is placed, we need 1 - 3 business days to process the order. During the week it takes one business day, but if you order on a Friday night or weekend, it may take a little longer.
Once your order is processed, it is shipped and delivery takes an average of 7 - 14 business days. We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please do not hesitate to contact our customer service team. Below we explain how your order is processed and delivered.
Canceling An Order
Once an order is placed, it is immediately prepared for shipment by our automated systems. Therefore, unfortunately, it is not possible to cancel a completed order. If you have concerns about the product you receive, we offer a hassle-free return process. You have the right to return your order within 30 days of receipt and receive a full refund.
Origin Of The Products
At Casa Wellington, we work with a global network of suppliers, including many from China, to bring you quality products at competitive prices. We understand that you may wonder about the origin of our products, but we assure you that we follow strict international standards. Each product is carefully inspected and tested before shipping, and we only work with reliable manufacturers who strive for excellent quality. Our goal is to offer you the finest products you can't just find in stores, at the best price. Your satisfaction and peace of mind are our top priority.
